Return & Refund Policy (Pillows & Cushions)

We aim to ensure customer satisfaction with all pillow and cushion products. Please read our policy carefully before making a return or refund request.

1. Return Eligibility

• Returns are accepted only for unused, unwashed, and undamaged products.
• Items must be returned in original packaging with all tags intact.
• Return request must be raised within 7 days of delivery.

2. Non-Returnable Items

• Used or damaged products due to customer handling.
• Items without original packaging.
• Products purchased during clearance or special discount sales (unless defective).

3. Refund Policy

• Refunds are processed only after the returned item passes quality inspection.
• Approved refunds will be credited to the original payment method within 7–10 business days.
• Shipping charges (if any) are non-refundable.

4. Replacement

• Defective or wrong items are eligible for replacement instead of refund, subject to availability.

5. Return Process

• Customers must contact support before sending any item back.
• Approval is required prior to return shipment.

6. Customer Support

For return or refund requests, contact:

📧 technomak.polyfoam@gmail.com